Traveling to work in the Phoenix office may be needed at some point, but this is located at the Mesa office.
Job Details:
The contractor Customer Service Representative 3 position at the Arizona Department of Revenue is a customer-facing role focused on licensing. This role is responsible for directly receiving, processing, and applying payments for all tax types in the forms of cash, checks, debit/credit cards, and money orders to taxpayer’s personal or business accounts, and also
complete daily reconciliation and end-of-day balancing of assigned till.
Responsibilities include assisting taxpayers, processing license applications and updates, and
providing information on licensing laws, rules, and procedures. This role requires in-person work at both the Phoenix and Mesa office locations. The work schedule will be dependent on the
assigned office locations' business hours.
Required Skills:
2+ years of customer service experience, 1+ year of working in a high production environment, experience with cash handling, and proficiency in Google Suite.
Preferred Skills:
Bilingual
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