Sales Agent Job at SGS Consulting, Remote

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  • SGS Consulting
  • Remote

Job Description

Job Responsibilities:

  • 90% Handles high volume of inbound calls for multiple products or a combination of live chat and inbound calls for Renters only.
  • Meet departmental monthly sales goals.
  • Ensure that underwriting requirements and corporate policies are followed.
  • Develop strategies that support sales growth.
  • Track, measure and evaluate personal results.
  • Navigates a computerized data entry system, internet, and/or other relevant applications for tracking, information gathering, troubleshooting and transaction processing.
  • Completes mandatory licensure continuing education and other training sessions as appropriate.
  • Remains updated on departmental changes via electronic communications and maintains industry knowledge and operational skills.
  • 10% Outbound calls to follow up on existing quotes.

Skills:

  • Strong analytical and critical thinking abilities to evaluate data identify relationships and summarize actionable insights.
  • Experience using CX methodologies including blueprints experience maps and human centered design principles Basic Qualifications Required
  • Education: High School Degree or GED.
  • Experience: 1 year of Sales related experience; 4 years of experience working on a desktop/laptop.
  • Knowledge & Skills: Read, Write and Speak English.

Education/Experience:

  • Experience: 2-3 years of Sales related experience; 2-3 years of call center experience; 5+ years of experience working on a desktop/laptop; 1-year experience working with insurance.
  • Knowledge & Skills: Read, Write, and speak Spanish
  • Demonstrates proficiency with Microsoft Office and the ability to navigate and enter data on multiple screens.
  • Excellent verbal and written communications skills.
  • Strong listening, problem solving, and negotiating skills.
  • Detail oriented with a commitment to excellence.

Job Tags

Remote job, Work at office

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