Job Description

Position: Universal Banker

Pay Rate: $22.00 - $24.00 /hourly

Location: Stockton, CA

Schedule: Monday - Friday | 9:00 AM - 5:00 PM

Job Description:

We are seeking a Bank Teller to perform multiple operational functions and can fulfill the need at any Branch upon request. A Bank Teller can migrate from one role to another and is available for any employee absences, lunches and breaks as needed.

Duties and Responsibilities:

• Opening and Closing a Branch
• Opening all types of New Accounts
• Must be knowledgeable on all bank products and services
• Must be able to effectively cross sell a product or service that benefits the customer’s needs.
• Must be flexible to work at multiple locations upon request
• Will assist in developing associate skillset to become a Universal Banker
• Must perform all teller functions including but not limited to: Deposits/Withdrawals/Transfers
• Wires
• Ordering cash and shipments Cashier’s checks
• Stop payments Safe deposit box
• Assists customer’s with requests or complaints and researches account problems.
• Quotes rates, service charges, restrictions, and other relevant information about deposit accounts.
• Branch Capture
• Performs Branch Certifications and Review
• Responsible for the approval of transactions within specified limits.
• Generates CTR reports and other bank reports
• Responsible for daily, weekly and monthly report review
• Serves on task forces and committees as assigned
• Ensures regulatory compliance as applicable

Standard Expectations:

• Perform work with the necessary attention to detail to minimize errors
• Understand the needs of your customers (internal and external) in order to provide extraordinary service.
• Partner with team members both inside and outside of your immediate department
• Participate in and foster an atmosphere that maintains a high level of morale.
• Remain open to personal and professional growth by learning new things on a daily basis.
• Accept and participate in change.
• Embrace technology used in the bank including, but not limited to workflows
• Achieve efficiency in your tasks, identify processes that can be improved and notify your supervisor of potential improvements
• Always behave in a professional manner regardless of the circumstances
• Maintain compliance with all applications, regulations and laws
• Accept any new duties that may be added to your position (other duties as assigned)

Qualifications:

• Education/Experience: High school diploma or equivalent and 3 years applicable experience.
• Language Ability: Must possess ability to read, write and understand English. Must possess written and oral communication skills.
• Math Ability: Ability to work with mathematical concepts as required in banking.
• Computer Skills: Must have general knowledge of computers with ability to use Word, Excel and Outlook with strong skills utilizing ITI.

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