Technical Writer Job at SPECTRAFORCE, Salisbury, NC

MnYzb0hZQlJaUWJkNE1GYjdDMCtpUFFjc0E9PQ==
  • SPECTRAFORCE
  • Salisbury, NC

Job Description

Job Title: Technical Writer – AV Collaboration Technology

Work Mode: Onsite (Monday–Wednesday), Remote (Thursday–Friday)

Duration : 9 Months

Location: Salisbury, NC

Primary Purpose

The Technical Writer for AV Collaboration Technology will work closely with the EUS Digital Media Manager to create clear and concise documentation for products and services. This includes user manuals, guides, SOPs, and governance policies to ensure users can effectively utilize Microsoft Teams Rooms and Large Room Audio/Video technology.

Duties and Responsibilities

  • Partner with the Digital Media Manager to create end-user documentation for Microsoft Teams Rooms and other Audio/Video systems deployed .
  • Collaborate with Lead Digital Media Engineers to convert technical documentation into:
  • User-friendly documentation for non-technical audiences
  • Formal technical design and architecture documentation for departmental reference
  • Develop governance structures for reviewing next-generation Microsoft Teams Room technology.
  • Improve, rewrite, and maintain existing ServiceNow Knowledge Base articles.
  • Add a creative, engaging touch to end-user documentation to enhance usability and clarity.

Required Qualifications

  • 3–5 years of experience in technical writing, preferably in technology or Audio/Video environments.
  • Strong ability to simplify complex technical information for non-technical business users.
  • Experience creating technical guides and procedures related to Microsoft Teams Room installation or Audio/Video integration standards.
  • Proven ability to translate complex technical concepts into clear, concise, and accessible documentation.
  • Ability to prioritize and execute tasks in a fast-paced, evolving environment.

Preferred Qualifications

  • Strong written and verbal communication skills.
  • Familiarity with Microsoft Teams Rooms and Audio/Video technology (preferred but not required).
  • Experience creating and maintaining SharePoint sites.
  • Excellent attention to detail and organizational skills.
  • Self-starter with strong project management and deadline management abilities.
  • 3+ years of experience with ServiceNow (Knowledge Base article creation).

Job Tags

Remote work, Monday to Friday

Similar Jobs

LX Pantos Americas

Crew Lead - Second Shift Job at LX Pantos Americas

 ...experienced Warehouse Crew Lead to support 2nd Shift operations due to increased production volume. This role will lead night-shift warehouse activities, coordinate labor,...  ..., and problem-solving skills Job Type: Full-time Benefits: Medical, Dental, Vision, Life /... 

Infotree Global Solutions

Trade Compliance Analyst Job at Infotree Global Solutions

 ...from Customers Interacts with Aptiv Global Trade Operations & Compliance teams (GTO/GTC) Maintain and update master tracking...  ...of interpersonal skills Excellent computer proficiency (MS office suite, ERP system, web based tools & applications) Comfortable... 

Multifaceted Catering & Events

Executive Chef Job at Multifaceted Catering & Events

 ...ROLE REQUIRES RELOCATION TO SAN DIEGO, CA** Top-tier independent group is expanding their events division and seeking an Executive Chef rooted in a strong off-site catering background! The ideal Chef is a creative and versatile individual who is passionate about... 

Social Factor

German Language Social Media Community Moderator - Remote Global Job at Social Factor

 ...Social Factor is looking for remote, German Language Social Media Community Moderator. The Language Community Moderator will be responsible for the review, removal and escalation of inappropriate content on assigned projects across social media platforms. The Language... 

Henry Mayo Newhall Hospital

Clinical Social Worker Job at Henry Mayo Newhall Hospital

 ...As a Clinical Social Worker you will: Be responsible for performing psychosocial services including assessment, crisis intervention, care coordination, and abuse reporting. Coordinate discharge care needs under the general direction of the physician, and in conjunction...